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Terms and Conditions

The selected tours are guaranteed departures. This means that these coach tours will be operated regardless of the number of participants.

 

Guaranteed tours will operate for the summer period with tours running until 30th September 2022.

 

There may be occasions where a hotel change to a holiday may take place. This can occur due to reasons out of our control. If this does occur then an alternative hotel will be offered. Customers will be contacted in this instance with the alternative hotel and at this stage can confirm if they wish to proceed with the change. Should customers not wish to proceed then a full refund will be provided. No refunds will be offered after the alternative hotel has been accepted.

 

There may be occasions where an attraction change to a holiday may take place. This can occur due to reasons out of our control. If this does occur then an alternative attraction will be offered. If there are no alternatives available then a refund for this attraction only will be provided.

 

Although these departures are ‘guaranteed to operate’ this will be dependent on the safety and wellbeing of our customers. Therefore if there are any events beyond our control, which include: war, threat of war, riots, civil disturbances, terrorist activity and its consequences, industrial disputes, natural and nuclear disasters, fire, epidemics, health risks and pandemics, unavoidable and unforeseeable technical problems with transport for reasons beyond our control or that of our suppliers; hurricanes and other actual or potential severe weather conditions, and any other similar events. We will take Government advice and may take the decision not to operate this tour. We will of course at this stage inform our customers and provide a list of options available.

 

We hope that we will not have to make any change to your holiday but, because our holidays are planned many months in advance, we sometimes do need to make minor changes. We reserve the right to do this at any time.

 

All holidays are subject to availability.

 

We reserve the right to end this offer at any time.

Contact Us

Part of the Stewarts Coach Group of companies

223 Gloucester Crescent, Wigston
Leicester, LE18 4YR

National Express Leisure Limited is an appointed representative of Wrightsure Services (Hampshire) Ltd which is authorised and regulated by the Financial Conduct Authority (their registration number is 311394) and which is permitted to advise on and arrange general insurance contracts.

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