BCHG requires a bond to be taken out to provide protection for your holiday money in the unlikely event that a Member cannot, for financial reasons, carry out their obligations to their passengers.

BCHG Consumer Guarantee

The Bonded Coach Holiday Group guarantees to bona fide customers that in the event of failure of a bona fide Member, it will:
(1) wherever possible, arrange for a holiday or tour to be completed;
(2) where failure occurs after a holiday has begun, arrange for customers to be returned by an appropriate means of transport to their UK area of departure;
(3)  if the holiday or tour cannot be completed as planned, the reimbursement of payments made by the customer to the BCHG Member.